Terms and Conditions of Sale
These General Conditions of Sale govern the sale of products and/or services between the company GYM PHARMA SARL, owner of the site www.Gympharma.ma and you.
Please read these terms carefully before placing an order through Gympharma.ma. By ordering you indicate that you understand that this agreement is bound by these terms of use.
1. Accounts and Data Protection
Personal information transmitted by the user is protected in accordance with current legislation. The information collected on the site www. Gympharma.ma is subject to processing intended in particular for the ordering of a product, payment and delivery. The collection of data is limited exclusively to persons authorized to know your data due to their functions. In accordance with law n° 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, relating to the protection of individuals with regard to the processing of personal data, you have the right to access, information and rectification of information concerning you, which you can exercise by contacting our customer service at the following email address: contact@gympharma.ma or by telephone on 0660135775.
You also agree to provide accurate and up-to-date personal information that complies with the registration process.
Gym pharma reserves the right to refuse access, close an account, or remove or edit content if you are in violation of applicable laws, these terms of use, or any other terms or policies of the company.
2. Intellectual property
This site and its contents, including texts, interfaces, illustrations, product photos, trademarks, videos, banners and computer codes are the property of or licensed by or to Gym pharma. Any other use of the Content including, but not limited to, any reproduction, modification, translation, distribution, transmission or representation in whole or in part of the site or any element found on the site is strictly prohibited without the prior written consent of Gym pharma.
3. Ordering and purchasing process
To purchase a product on the site and place an order, you must be of legal age (18 years or older), you must also create an account. You are solely responsible for maintaining the confidentiality of your account information, including your username and password, and for all actions carried out from your account. Gym pharma is committed to maintaining a maximum level of security on the site, however you agree to notify Gym pharma as soon as possible in the event that your account is used in a non-consensual manner, or if any breach of the security of your account is proven by telephone at 0660135775 or/and by email contact@Gympharma.ma
After ordering, you will receive a confirmation by email. Please check the order and your contact details carefully. If there is an error, please contact our customer service by phone as soon as possible.
By placing an order on our site, you are making an offer to purchase the products you have selected under these terms and conditions. Gym pharma reserves the right to accept or decline this offer, at its sole discretion. In particular, but without limitation, the offer would be declined if the price of the selected products was ridiculously low due to a display error.
4. Price
The sale price of the product is that in effect at the time the order is registered.
Gym Pharma reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include delivery costs, which are charged in addition to the price of the products purchased.
5. Discount vouchers
Our website accepts the use of discount vouchers to place orders online. Vouchers or coupons entitle you to discounts on products purchased on our website. These vouchers are also used in case of payment by card or on delivery.
- The voucher cannot be used in conjunction with any other offer or promotional code.
- Voucher valid for single use per person.
- Only one voucher can be used per transaction.
- Vouchers cannot be transferred.
- Any dispute will be resolved at the discretion of management.
6. Payment terms
Credit card
It is possible for the customer to use a credit card and take advantage of the transaction speed and flexibility offered by this payment method. All transactions on our site are secure.
Gym pharma is equipped with a sophisticated mechanism for detecting and preventing fraudulent practices. This innovative solution allows verifying the authenticity of payments made online while safeguarding the integrity and security of data provided by customers and protecting their identity.
Cash on delivery
The customer can also choose the payment on delivery option when receiving their order.
7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by Gym pharma itself or by Amana.
Products are shipped no later than 24 hours (excluding weekends and public holidays) after receipt of the order and payment. In the event of an unusual delay, due to a stock shortage for example, an email will be sent to you.
The buyer is delivered to his home by his postman. In the event of the buyer’s absence, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, within a period indicated by the postal services.
Delivery charges, where applicable, are payable by you, at the price stated on your invoice.
The risks related to transport are the responsibility of the purchaser from the moment the items leave the premises of the Gym pharma company. The purchaser is required to check in the presence of the postal worker or delivery person, the condition of the packaging of the goods and its contents upon delivery.
In the event of damage during transport, the buyer may make a reservation when collecting the order.
8. Return Policy
In accordance with the provisions of Articles 36 et seq. of Law No. 31-08 establishing consumer protection measures, the Customer has a right of withdrawal that he may exercise within 72 hours of receipt of the items. In this context, he has the option of returning the items delivered within this period, in their original packaging, in perfect condition. The customer may also return the product upon receipt; he is required to check in the presence of the La Poste employee or delivery person its condition and whether it perfectly corresponds to his initial order.